ROBOTIC
PROCESS
AUTOMATION
RPA is a type of software that mimics the activity of a human being in carrying out a task within a process.
Robots can do repetitive stuff more quickly, accurately, and tirelessly than humans, freeing them to do other tasks requiring human strengths such as emotional intelligence, reasoning, judgment, and interaction with the customer.
McKinsey
RPA Fits Everywhere!
HR SERVICES
Payroll
Time & attendance
management
Onboarding & offboarding
Benefits administration
Recruitment (back office)
Personnel administration
Education & training
FINANCE & ACCOUNTING
P2P: Vendor master, Requisitions, PO creation & management, Payment processing, Reporting, Invoicing
O2C: Quote management, Cash applications, Customer master, credit management
R2R: General / intercompany accounting, Bank reconciliations, Fixed assets, Close, Consolidations
Collections
SUPPLY CHAIN
Inventory management
Demand & supply planning
Invoice & contract
management
Work order management
Returns processing
Freight management
CUSTOMER SERVICES
Customer inquiries
Order management
Customer account set up
Document processing
Duplicate system entry
IT SERVICES
Server & application monitoring
Routine maintenance & monitoring
Batch processing
E-mail processing & distribution
Password reset/unlock
Back up & restoration
